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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James McNichols

February 3, 2025

1  out of  5
rating by James McNichols
"If I could give zero star, I absolutely would for Jesse Allison. They pushed a technology product, and it created a nightmare, promising a discount but provide no assistance on setting it up. To make it worse, they keep trying to charge me for not setting it up correctly. Jesse claimed to have "backdate it" to fix the issue so it wouldn't charge me. State Farm decided to charge me regardless and Jesse would not provide any numbers for me to contact them directly. I called State Farm directly and it keeps transferring me to Jesse. This guy is dishonest and clearly will not make any efforts to assist this customer. Oh, I also forgot a much more important part, he basically said if I didn't like it, I'm welcomed to shop around for other insurance carriers. Update: I just got off the phone with State Farm 800 and they're actually going to work on the charges and help me change agent because I'm absolutely flabbergasted on Jesse's response."
We responded:
"Hi James, as we discussed in prior conversations, the charges were there because the discount fell off after you did not set it up in the time frame required. We did attempt to get the discount backdated for you even though it was not required of us. I can assure you, you can contact any of our customers and "dishonest" and "unwilling to help" would be the last thing any of them would say about our office. "
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stellatheshipper

September 26, 2024

5  out of  5
rating by stellatheshipper
"Taylor at State Farm was fantastic. She answered all my questions, got me a great rate on home and auto, and got me all set up quickly. Highly recommend."
We responded:
"Thank you for that feedback! We are always here to be as helpful as possible. Thank you for the review. Have a fantastic weekend. "
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Ashleigh Pyles

September 25, 2024

5  out of  5
rating by Ashleigh Pyles
"Taylor Long is the absolute best! She is always there for any of my insurance needs. She’s communicates quickly and makes everything seamless and easy for me! Couldn’t make it without her!"
We responded:
"Thank you for the kind review Ashleigh! We appreciate you trusting us with your insurance needs!"
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Steve Montgomery

March 15, 2024

5  out of  5
rating by Steve Montgomery
"I just rated them 5 stars and wish there were 10. Michael Richards is an example of the type of agent you need when you want good service. His accessibility and attention to detail has been first-class."
We responded:
"We appreciate your kind words, Steve! Thank you for trusting us with your insurance needs!"
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Douglas Merryman

October 27, 2023

5  out of  5
rating by Douglas Merryman
"On the spot very helpful answered the questions I had . Thank you"
We responded:
"Thank you Douglas! We appreciate you trusting us with your insurance needs!"
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Glynn Carden

October 10, 2023

5  out of  5
rating by Glynn Carden
"I had to have some work done because of some damage done to my truck. I talked to Taylor and she did a wonderful job. I couldn't have asked for or expected better service. Taylor did a great job taking care of my needs. I really appreciate the personal touch she showed."
We responded:
"We appreciate the kind words Glynn! Thank you for trusting us with your insurance needs!"
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Taylor Tenpenny

October 6, 2023

5  out of  5
rating by Taylor Tenpenny
"I called Michael about an auto quote and he really made sure I got the best coverage that fit my needs."
We responded:
"Thank you Taylor! We appreciate you trusting us with your insurance needs!"
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Chase Rushing

October 6, 2023

5  out of  5
rating by Chase Rushing
"Michael Richards was fantastic. He answered all my questions and we were able to find the best insurance to fit my needs. Highly recommend."
We responded:
"Thank you for the kind words and trusting us with your insurance needs!"
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Mary Alex Richards

July 26, 2023

5  out of  5
rating by Mary Alex Richards
"I had a great experience getting insurance here. Michael was extremely helpful"
We responded:
"Thank you Mary Alex! We appreciate your business!"
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Mike Richards

July 26, 2023

5  out of  5
rating by Mike Richards
"Michael Richards was great to work with in setting up my new account. He was very efficient and thorough. He took the time to explain everything and answered all my questions. I will definitely use him again in the future. He also saved me money!"
We responded:
"Thank you Mike! We appreciate you trusting us with your insurance needs!"
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Cole Murray

July 25, 2023

5  out of  5
rating by Cole Murray
"A young man by the name of Michael Richards reached out to me with some quotes on auto and life insurance. He just wanted to provide me with the newest information and see if he could save me some money in places I never thought about saving some money in. He was detailed and responded in a timely manner. Thanks for your help"
We responded:
"Thank you Cole! We appreciate your business!"
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Kristen Jones

June 1, 2023

5  out of  5
rating by Kristen Jones
"Taylor was such a joy to work with. I was treated as if I were one of her closest friends while she signed my children up for a life insurance policy. 10/10 would recommend her to any and everyone."
We responded:
"Thank you for the kind words! We strive to take the best care of our clients and their families. Taylor is one of the best!"
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Taylor Akers

February 6, 2023

5  out of  5
rating by Taylor Akers
"Mason is very knowledgeable and helpful! His response time to my questions is always great too! Thank you for all your help!"
We responded:
"We are always here to help any way we can. Thank you Taylor for taking the time to let us know how we are doing. We appreciate you! Have a great week!"
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Eric Landers

October 18, 2022

5  out of  5
rating by Eric Landers
"Jesse takes great care of his customers!"
We responded:
"Thank you Eric! We appreciate you trusting us with your insurance needs!"
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Kirsten Hengstberger

July 15, 2022

5  out of  5
rating by Kirsten Hengstberger
"Friendly, quick service!"
We responded:
"Thank you Kirsten! We appreciate you as one of our policy holders!"
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Emily Myers

July 7, 2022

5  out of  5
rating by Emily Myers
"Great agent! Professional and understanding, has felt like dealing with a true friend!"
We responded:
"Thank you Emily for your kind words! We appreciate you trusting us with your insurance needs! -Jesse"
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Mike Allison

January 11, 2022

5  out of  5
rating by Mike Allison
"Jesse worked to find the best rates for us and he is always ready to answer any question we have."
We responded:
"We love hearing that we were able to provide you with amazing insurance rates. We appreciate the feedback!"
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Michael Allison

January 11, 2022

5  out of  5
rating by Michael Allison
"Very professional with all aspects of any dealings with his agency. Would recommend to anyone needing insurance needs"
We responded:
"Thank you Michael for the feedback. We are glad our office provided you with a professional experience. We appreciate the recommendation!"
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Chase Jones

November 17, 2021

5  out of  5
rating by Chase Jones
"I have been using Jesse as my insurance agent and provider at Jesse Allison State Farm for over a year now. I always know exactly what my bill consists of with no surprise/unknown charges. Jesse and his team respond to your needs urgently and with great care. If you are in West Tennessee, or any surrounding area, I highly recommend going to give Jesse and his awesome team a visit at his office in Jackson, Tennessee."
We responded:
"Thank you Chase. We appreciate the feedback and the recommendation. We are glad to hear about your experience with our team was positive. We are always here for you when you need us."
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Brian Jones

November 17, 2021

5  out of  5
rating by Brian Jones
"Very responsive and helpful!"
We responded:
"Thank you Brian! We appreciate the feedback. We are glad to hear of the positive experience."
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Alice Davis

October 12, 2021

5  out of  5
rating by Alice Davis
"Always friendly and helpful."
We responded:
"Thank you Alice! We appreciate your business!"
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Tracey Phillips

September 13, 2021

5  out of  5
rating by Tracey Phillips
"The staff crew is very professional and the office itself is clean."
We responded:
"Thank you Tracey! We appreciate your business!"
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Mike Brookshire

February 12, 2021

5  out of  5
rating by Mike Brookshire
"Our agent, Thomas Reilly has been super helpful in supporting our home refinance and a recent auto claim. He is responsive, professional and excellent to work with!"
We responded:
"Thank you Mike! We appreciate you trusting us with your business! Please continue to let us know how we can best serve you!"
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Rupert Reilly

February 4, 2021

5  out of  5
rating by Rupert Reilly
"Thomas is the best around. Would highly recommend to anyone."
We responded:
"Thanks Rupert! We appreciate the kind words!"
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Layne Crader

February 4, 2021

5  out of  5
rating by Layne Crader
"Thommy has been so helpful! He is quick to answer any questions, and made sure that I had the best possible deal for my car insurance. He knew I was moving and checked with me to confirm details before I had to contact him. Made my life so much easier. 10/10 would recommend."
We responded:
"Thank you Layne! We appreciate you and your business! Please let us know how we can assist further!"